Cobiro for Shopify: Terms of Service

Agreement

These terms are an agreement between you, the business that installs the Cobiro app for Shopify ("the App"), and Cobiro ApS, CVR 37518336, Gammel Kongevej 60, 1850 Frederiksberg C, Denmark ("Cobiro"). By installing or using the App you accept them. If you install on behalf of a company, you confirm that you may bind it. Shopify's own terms continue to govern your Shopify store; Shopify is not a party to these terms.

The service

The App connects your Shopify catalogue to Cobiro so you can:

• optimise product titles and descriptions with AI and assign Google product categories;
• check feed quality and get alerts about product data problems;
• generate product images and videos and, after you approve them, save them to your Shopify products;
• build product feeds and send them to channels you connect, such as Google Merchant Center and, as an optional add-on, Cobiro's Comparison Shopping Service.

Installing the App creates a Cobiro account linked to your store. We may change, add or remove features. If we remove a feature you pay for, we will give reasonable notice.

Your account

You are responsible for activity under your account and for keeping your Shopify and Cobiro credentials secure. If your store email already belongs to a Cobiro account, the account owner must approve the link before the store connects.

Plans, credits and billing

• Billed by Shopify. Plan fees and usage charges appear on your Shopify invoice and are paid through Shopify. Prices are shown on the App's Shopify listing and plan page before you subscribe.
• Credits. Each plan includes a monthly allowance of credits that AI features consume. Unused credits do not roll over. To keep the service fair for everyone, at most 10% of the monthly allowance can be spent in any 5 hour window.
• Welcome credits. New stores may receive a one-time grant of free credits. They have no cash value.
• Overage. If you opt in, usage beyond your allowance is billed by Shopify up to the spending limit you set. Without opt-in, AI features pause until your allowance renews.
• Add-ons. The CSS Premium add-on is billed monthly at the price shown when you add it.
• Changes and cancellation. You can change or cancel your plan from Shopify at any time. Cancellation takes effect at the end of the current billing period. Refunds follow Shopify's billing rules; we do not refund partial periods or used credits except where the law requires.
• Price changes. We will give at least 30 days' notice of a price increase through Shopify or by email.
• Taxes. Prices exclude taxes, which Shopify collects where applicable.

Your content and data

You own your product data, prompts and the content you create with the App, including generated images, videos and text. You grant Cobiro a licence to host, process and transmit that content only to provide the App to you, including sending it to the subprocessors listed in the Polityka prywatności. We may create anonymised, aggregated statistics that do not identify you or your store, and use them to improve the service.

You confirm that you have the rights to the products, images and text you put into the App, and that your listings comply with the law and with the policies of each channel you send them to (for example Google Merchant Center policies).

AI-generated content

AI output can be inaccurate, incomplete or similar to content created for others. Generated images may not exactly match your physical product. Review all output before you publish it; the App never publishes generated images to your store without your approval. You are responsible for what you publish, including product claims, pricing and compliance with advertising rules.

Acceptable use

You may not:

• use the App to generate unlawful, misleading, infringing, hateful or sexually explicit content;
• resell, sublicense or frame the App for third parties;
• reverse engineer the App or use it to build a competing product;
• bypass credit limits, rate limits or security controls, or put excessive load on the service;
• upload malware or data you are not entitled to share.

We may suspend access that breaches this section, with notice where practical.

Third-party services

The App depends on Shopify and works with services such as Google Merchant Center. Their terms govern your use of them. We are not responsible for their availability, policy decisions (such as product disapprovals) or changes to their APIs, though we will try to adapt the App when they change.

Our intellectual property

The App, its software, design and the Cobiro brand belong to Cobiro and its licensors. We grant you a non-exclusive, non-transferable right to use the App for your own business while these terms apply. If you send us feedback, we may use it freely.

Availability and support

We aim to keep the App available and to fix problems promptly, but we do not guarantee uninterrupted service. Support is available through our contact form.

Disclaimer

The App is provided "as is" and "as available". To the extent the law allows, we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not guarantee any particular sales, traffic, ad performance or feed approval.

Limitation of liability

Neither party is liable for indirect or consequential loss, including lost profits, revenue or data. Each party's total liability under these terms is limited to the fees you paid for the App in the 12 months before the event giving rise to the claim. These limits do not apply to fraud, to death or personal injury caused by negligence, or to any liability that cannot be limited by law.

Term and termination

These terms apply from installation until you uninstall the App or either party ends them. You can stop at any time by uninstalling. We may end your access with 30 days' notice, or immediately for a material breach, non-payment or a legal requirement. On uninstall, we remove your store connection and catalogue as described in the Polityka prywatności. Sections 5, 6, 11, 12 and 15 survive termination.

Changes to these terms

We may update these terms. We will post the new version here and, for material changes, notify you at least 30 days in advance. Continuing to use the App after that means you accept the change.

Governing law

These terms are governed by Danish law, without regard to conflict-of-law rules. The courts of Copenhagen have exclusive jurisdiction, unless mandatory law gives you the right to sue where you are established.

General

These terms, the Polityka prywatności and any plan details shown in Shopify are the whole agreement for the App. If a provision is unenforceable, the rest still applies. Not enforcing a right is not a waiver. You may not transfer these terms without our consent; we may transfer them to a successor of our business. Notices to you go to the store owner's email; notices to us go through our contact form or by post to the address in section 1.